Refund Policy
The International University of Cambridge offers a diverse range of academic and non-academic programs, including Certificate Programs, Diploma Programs, Undergraduate Programs, Postgraduate Programs, Research Programs, Career Counselling Programs, and Career Opportunity Programs.
These services are provided in electronic format and are accessible only after the completion of the university's admission process.After receiving an official email confirmation of admission from the university's admissions office, applicants are required to pay the course fees.
Refund Eligibility: If an applicant decides to withdraw from the course after payment, a refund may be requested under the following conditions:
Withdrawal Before Accessing Study Materials: If the applicant withdraws from the course after paying the fees but before accessing the study materials via the student portal, they are eligible for a refund of 90% of the paid fees. The remaining 10% will be retained by the university as administrative charges.
Withdrawal After Accessing Study Materials: If the student withdraws from the course after accessing and using the content on the student portal, no refund will be provided. This policy is in place because the services are considered rendered once the student has accessed the educational materials.
Medical or Legal Reason of Withdrawal: In exceptional cases, such as a genuine medical reason or other legal circumstances that prevent the student from continuing the course, a refund may be considered. The refund process in such cases will involve a thorough investigation by the university's competent authority. If approved, the refund will be processed after deducting administrative expenses, with the amount based on the time already spent in the course.
Refund Request Procedure: To initiate a refund request, students must submit the original fee receipt along with their bank account details. Refund requests should be directed to the Admissions Office at admission@unicambridge.org for processing.
Refund Timeline: Once the refund request and all necessary supporting documents have been received in full, the refund process will be completed within 45 days from the date of receipt.
